Shipping policy

Shipping Policy

 

Thank you for choosing Wynthorix eyewear! From the moment you place your order to receiving your glasses, including the production and shipping times, we ensure a seamless experience tailored to your needs.

 

Production Time:

For RX series, especially prescription lenses, we meticulously craft your glasses to perfection. Despite this attention to detail, our efficient production lines enable us to process your order within 48 hours, far surpassing the industry standard of 2 weeks. With ample stock and cutting-edge grinding technology, we guarantee prompt service without compromising quality. Most customers receive their glasses within 1-2 weeks after placing their orders, excluding holidays and weekends.

 

Shipping Fees and Estimated Delivery Times:

Orders over $59:
- US: Standard Shipping - $0 (Estimated delivery in 7-14 business days)
- Canada: Standard Shipping - $0 (Estimated delivery in 7-14 business days)

Orders under $59:
- US: Standard Shipping - $9.99 (Estimated delivery in 7-14 business days)
- Canada: Standard Shipping - $9.99 (Estimated delivery in 7-14 business days)

Please note that shipping options may be limited to standard shipping for specific destinations and remote areas such as Hawaii and Alaska.

 

Shipping Delays:

While we strive for prompt delivery, external factors like weather, natural disasters, customs, address issues, and supply chain disruptions may occasionally cause delays. For the latest shipping alerts, please visit the provided link or consult your local mail service.

 

Duties, Taxes, and Additional Charges:

Recipients are responsible for duties, taxes, and any additional non-refundable fees assessed by customs at the destination.

 

Military Addresses (APO/FPO):

Standard shipping timeframes do not apply to APO and FPO addresses. Orders to military addresses require additional handling, resulting in longer delivery times.

 

Tracking:

Once your order is processed, you will receive a confirmation email with tracking details for your convenience.

 

At Wynthorix, we are committed to delivering exceptional eyewear while ensuring a seamless shipping experience. Should you have any questions or concerns, feel free to reach out to our customer service team for assistance.